Cookeville, TN
(615) 450-6208
House Calls Across Putnam County & Free TTU Campus Drop-Off

Straightforward Computer Repair & Reliable Tech Support

Tired of sluggish computers, annoying popups, or Wi-Fi dead zones? I provide patient, honest tech help in plain English. Convenient for 9–5 schedules: I’m available on evenings, weekends, and select weekday mornings around my classes, or we can meet on Tennessee Tech campus for free drop-off.

Plain English, zero jargon
Customer orders parts directly (0% markup)
House calls: just 50¢/mile from Tennessee Tech
Free TTU campus meetups & drop-offs ($0 travel)
Free 30-day follow-up check-in & questions
10% discount for TN Tech students, teachers & heroes
Simple & Straightforward

How I Help You (In 3 Easy Steps)

No technical knowledge required. Just tell me what your device is doing, and I take care of the rest.

1

Tell Me What's Going On

Call, text, or send a quick note through my website. Let me know what device you have and the symptoms you're experiencing.

2

Quote & Easy Parts Ordering

I give you a clear upfront labor quote. If your fix needs a part, I send you a link to the exact one so you can order it yourself at cost, then I install it as soon as it arrives.

3

Fixed + Free 30-Day Check-In

I fix your tech and verify everything works. Afterward, I check in with you and answer any follow-up questions for free for 30 days.

Travel & Mobile Service 50¢ / Mile

Flat 50¢ Per Mile from Tennessee Tech

For mobile house calls throughout Cookeville, Algood, Baxter, and Putnam County, travel is charged at just 50¢ ($0.50) per mile calculated directly from Tennessee Tech's address:

1 William L Jones Dr, Cookeville, TN 38505
$0 Travel Fee for Tennessee Tech University campus meetups & drop-offs
Payment & Parts Policy

Honest Rates & Direct Parts Ordering

I don't stock or mark up parts. If your device needs a new battery or drive, I find the exact compatible part and send you the link to order it yourself, so you pay retail cost and keep the manufacturer warranty. Once it arrives, I install it, and you only pay my agreed labor fee after the repair is done.

Cash Venmo PayPal Zelle Apple Pay
Clear Rates

Common Services & Honest Pricing

Friendly, affordable rates for Cookeville neighbors and Tennessee Tech students. Prices below are for labor only.

$35 – $55 Labor

Virus Removal & Complete Tune-Up

Stop annoying popups, frozen screens, and suspicious warnings. I remove malicious software, clean junk files, update security settings, and restore your computer to running much better.

Deep Clean & Verified Ask About This →
$35 – $50 Labor

Speed Up a Slow PC (SSD Upgrade)

Is your computer painfully slow? I copy everything onto a modern lightning-fast solid-state drive. Your computer starts in seconds, and all your files and programs remain right where you left them.

Laptop too old to upgrade? If it's simply too outdated for an upgrade to make financial sense, I can research and find you the best replacement laptop or PC to fit your exact budget and goals!

Not every laptop is eligible for an SSD upgrade, but most are. I'll check yours first.

1–2 Day Turnaround Ask About This →
$20 – $25 / hour

Patient 1-on-1 Everyday Tech Help

Got tech that you just can't get to work? I can help set things up, walk you through new devices, or troubleshoot stubborn gadgets with patience and zero rush. Feel free to text/email me your issue first. If I can help, I will!

Text Me Your Issue Ask About This →
$35 – $60 Labor (+ 50¢/mi travel)

Home Wi-Fi & Network Improvement

Tired of weak signals and buffering? I can install Wi-Fi repeaters, extenders, or mesh systems to help your Wi-Fi reach every corner, and install hardware solutions to improve your overall home network speed and reliability.

In-Home Service Ask About This →
$30 – $50 Labor

Laptop Battery & Charging Port

Broken charging port that only charges when you hold the cord at an angle? Dying battery that won't hold a charge? I inspect the laptop, replace the damaged components carefully, and verify everything works.

Customer Pays Exact Parts Ask About This →
$30 – $50 Labor

Move Files to a New Computer

Did you buy a new desktop or laptop? Don't stress about losing your family pictures, tax documents, music, or bookmarks. I move everything safely from your old machine onto the new one.

100% Private & Safe Ask About This →
$25 – $40 Labor

Overheating Laptop Clean & Cooling Fix

Does your laptop get burning hot, sound like a jet engine, or shut down by itself? I open it safely, clean it up thoroughly, and optimize the fan usage and cooling system so it runs quietly and cool.

Runs Cooler & Quieter Ask About This →
$15 – $25 Labor

RAM Memory Upgrade

Having trouble keeping multiple tabs or programs open without stuttering? Adding more memory gives your computer breathing room to multitask smoothly.

Heads up: not every computer can be upgraded (some have memory soldered to the board), but most can. I'll check yours first.

Verified Compatibility Ask About This →
$30 – $50 Labor

Home Security & Password Checkup

Worried about online fraud, hacked accounts, or stolen passwords? I secure your router, set up an easy password manager, configure two-factor protection, and set up automatic backups.

Scam Defense Guidance Ask About This →
$15 Flat Rate (Free with repair)

Tech Buying Advice & Market Research

Don't waste money on overpriced computers or parts you don't need. If your laptop is simply too old to upgrade, or you're shopping for a new laptop, desktop, custom gaming PC, or even a home server, I will research the market, compare specs, and report back with the best options for your budget and goals.

Saves Money & Hassle Ask About This →
$40 – $75

Lost File & Photo Recovery

Accidentally formatted a drive, or a computer won't turn on? I attempt to recover your irreplaceable photos and documents onto a safe USB drive. No Data, No Fee Guarantee — if I can't recover your files, you don't pay.

Clicking or physically damaged drive? I'll refer you to a professional data recovery lab instead, so your files keep the best chance of being saved.

100% Risk Free Ask About This →
$5 – $10 Doorstep Pickup (Free TTU Campus Drop-Off)

Super Cheap E-Waste Removal & Data Wipe

Got old desktop towers, broken laptops, monitors, power supplies, cords, or unwanted electronics taking up space in your closet or garage? I will come directly to your door to haul away any unwanted e-waste.

Your privacy is 100% protected: Before any machine is recycled or repurposed, I personally erase every drive: hard drives get a full overwrite, and SSDs get the drive's built-in secure-erase. Prefer it destroyed? I'll physically dismantle the drive instead. Either way, your files, photos, and passwords can't be recovered. Bundled with another service? Haul-away and drive wipe is 100% FREE!

Secure Data Sanitization Ask About This →
About BarlowTechHelp.com • Tennessee Tech Student Operated

Hi, I’m Your Local Cookeville Tech Help

I’m currently a student at Tennessee Tech University in Cookeville, building custom gaming PCs and working with hardware since high school. I have a genuine passion for diagnosing tricky hardware problems, fixing electronics, and bringing slow or broken machines back to life.

BarlowTechHelp.com is a 100% independent, student-run tech service. When you reach out, you work directly with me from start to finish. I help fellow students, faculty, and neighbors across Cookeville, Algood, Baxter, and Putnam County with clear explanations, fair upfront prices, and patient support every step of the way.

TN Tech Student

Proudly student-operated right here at Tennessee Tech. High attention to detail, modern tech expertise, and honest service.

Flexible Student Hours

Great for 9–5 workers! Open evenings, weekends, and select mornings around class. In class? I’ll reply ASAP.

100% One-on-One

No middlemen or confused techs. You talk directly with the person fixing your device, with exact-receipt parts and free 30-day check-ins.

Got Questions?

Common Questions & Clear Answers

Here is everything you need to know before getting started.

Both! For things like home Wi-Fi, smart TVs, and desktops, I come to you for 50¢ per mile from Tennessee Tech. For bench jobs like battery swaps, drive upgrades, or data transfers, you can also drop your device off on the TTU campus for free.
I believe in honest work. If I look at your device and determine it cannot be reasonably repaired, or if I attempt basic data recovery and cannot retrieve your files, you owe zero labor fee.
All Tennessee Tech and local college students, school teachers, faculty, first responders (police officers, firefighters, paramedics, EMTs), and military service members receive an automatic 10% discount off all labor services. Simply mention it when contacting me. Please have a valid student ID (Eagle Card), school badge, work ID, or military ID ready at the time of service for verification.
For payment, I accept Cash, Venmo, PayPal, Zelle, and Apple Pay — and that's it! (No credit cards, checks, or merchant card swipers). You will receive a clear, itemized digital receipt for your records.
I know questions often come up a few days after a repair or setup. For 30 days after my service, you can call, text, or email me anytime with follow-up questions for free. I also check in with you after the repair to make sure everything is still running smoothly!
Yes! Instead of letting old laptops, desktop towers, cables, and components collect dust in your closet or end up in a landfill, I will haul them away for a super cheap fee ($5–$10) — or completely free if I'm already doing another service or repair for you, or if you meet me on TTU campus to drop them off. Most importantly, before anything is recycled or repurposed, I personally erase every drive (a full overwrite for hard drives, the drive's built-in secure-erase for SSDs) or physically dismantle it if you prefer, so your documents, photos, passwords, and tax files can't be recovered.
Evenings and weekends are wide open (great if you work a 9–5), and I also take appointments on select weekday mornings when I don't have class. Reach out anytime: if I'm in class or busy, leave a message and I'll get back to you ASAP.
Yes, please back up your data! Customers are responsible for safeguarding important files, photos, and documents prior to service. While I handle every computer and gadget with great care, Barlow Tech Help is not responsible or liable for data loss or pre-existing hardware failure (such as dying hard drives, aging SSDs, or previous liquid damage). If your storage drive is already showing signs of failure, please inform me right away so we can attempt a backup or drive clone before doing any other work.
Direct Contact

Let's Get Your Tech Fixed

Fill out the quick form below, call/text (615) 450-6208, or email me directly.

Direct Phone
(615) 450-6208
Call or Text
Direct Email
[email protected]
Fast Response
Towns Served
Cookeville & Putnam Co.
Algood, Baxter & More
Operating Hours
Evenings & Weekends
Plus Select Mornings
Estimated Labor Total
$0

0 services selected (choose one or more above)

Free Upfront Assessment
Pay after repair • 0% markup on parts

Note: Valid student ID (Eagle Card), school badge, work ID, or military ID required at time of service.

On your phone? "Text It to Me" opens your Messages app with everything already typed in. Just hit send.

Using Gmail, Yahoo, or Webmail? Click "Copy Message to Clipboard", then simply paste into a new email and send to [email protected].
Important Disclaimer: Please back up your data prior to service. Barlow Tech Help is not responsible or liable for pre-existing hardware failure, drive wear, unrecoverable media, or data loss.
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